Returns & Exchanges
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, we want you to love your brew; if there is an issue, we will make it right.
1
Contact Support
Email our team within 7 days of delivery if you are dissatisfied with your order or if it arrived damaged.
2
Provide Details
Include your order number and photos of any damage to help us process your request quickly.
3
Evaluation
Our quality control team will review your request and offer a replacement or store credit.
4
Resolution
Approved replacements are shipped within 24 hours, or credits are applied immediately to your account.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing