Frequently Asked Questions
Find answers to common questions about our beans and brewing
How do I know the coffee is fresh?
All Ozone Coffee is roasted in small batches and shipped within 48 hours of roasting. Every bag features a 'Roasted On' date for transparency.
Do you offer whole bean or ground coffee?
We offer both. You can select 'Whole Bean' for maximum freshness or choose from various grind sizes tailored for Espresso, Drip, or French Press.
Is your coffee ethically sourced?
Yes, we prioritize Direct Trade relationships, ensuring farmers are paid well above Fair Trade premiums to support sustainable agricultural practices.
How should I store my coffee beans?
Store your beans in a cool, dark place in an airtight container. Avoid refrigeration or freezing, as moisture can compromise the flavor profile.
Can I modify or cancel my subscription?
Absolutely. You can pause, skip, or cancel your coffee subscription at any time through your account dashboard with no hidden fees.
Do you offer organic options?
Many of our single-origin beans are certified organic. Please check the product descriptions for specific certification details.